Junior Supply Chain Manager

Proclinical is seeking a Junior Supply Chain Manager for a global pharmaceutical company, to be based in Munich on a permanent basis.

Job Responsibilities:

• Supervising ONPGs Customer Service activities, incl. the handling of incoming requests from customers to ensure that orders are processed both promptly and thoroughly with internal and external stakeholders
• Developing the procedures as well as maintaining an orderly workflow
• Saving the data and reporting the sales weekly and monthly
• Following problems, such as service issues, customer complain, through the resolution
• Planning the bulk deliveries from Japan
• Monitoring and forecasting the inventory to ensure store have enough stock
• Tracking products from Japan via Amsterdam to UK
• Tracking supplies from Germany and the UK to global end customers
• Overseeing arrivals of shipments, incl. solution-driven assistance
• Supervising up- and downstream transport and logistics activities
• Artwork creation, liaising amongst artwork company, regulatory in each country and ONPG team, monitoring the approval scoop
• Initiation, maintain and follow-up of OCT Approval System
• Uploading and tracking the approval flow of contract in the scope of OCT System
• Respond friendly and promptly to customer queries
• Preparing reports by collecting and analysing with the information from the customers
• Providing feedback Customer Service to the customers
• Ensuring internal procedures and SOP's are adequate and followed
• Following applicable guidelines, incl. GMP/GDP

Skills and Requirements:

• University degree in business administration or similar preferred
• Customer Service background, plus import and export (logistics) experience
• Professional experiences in a pharmaceutical company
• Strong customer service orientated communication
• Problem/solving skill
• Planning and organizational skills
• Ability to work with a sense of urgency and understand what the
• customers/clients need

To Apply:

Please click on the Apply button. Please include a short note outlining why you are interested in the role and why you think you are suitable.
In case you have difficulty in applying or if you have any questions, please call Nick Dietz on +44 203 3193 033 or upload your CV on our website - www.Proclinical.com.
A full job description is available on request.
Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

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