A long-term partner of ours, a global biopharmaceutical company, was building two new state-of-the-art manufacturing facilities in rural Switzerland. They were readying to manufacture products in late-stage development. We were approached to support with this project due to our long-standing relationship with the company and our growing presence locally in Basel. We became involved in the program from design stage through all phases and leading into the execution.
Initially, we were providing support directly to our partner and continued as a tier-1 supplier when they initiated an MSP program mid-project. We have remained a top 3 supplier on the MSP program since onboarding. The location of the site build was remote and not connected to major cities, which meant we had to increase our network of professionals who were prepared to either relocate or travel to such places.
In addition to this, there was a change of direction for the project mid-process, altering some of the requirements to function more in line with CDMO facility requirements, rather than a product specific site. This meant we had to be flexible with our search, responding to the sudden changes. We also had to manage multiple internal stakeholders, each with different needs.
Finally, running a contract program in Switzerland requires water-tight compliance. As fully licensed Swiss business, this was something we were able to help with.
We hold a Swiss SECO licence, which is audited regularly by SwissStaffing, allowing us to compliantly employ over 70 consultants through our AG entity. We have a dedicated onboarding team who were available to help with contract queries, relocation questions, tax simulations, work permit questions and more.
Our delivery teams, based in Basel and London, were focused on sourcing exclusively for our partner. The team leads have extensive experience managing multiple complex engineering programs, meeting both the company and MSP in person several times, as well as visiting the site.