Strategic Account Manager
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Proclinical is working with a innovative medical device company that is seeking a Strategic Account Manager to be based in Belgium on a permanent basis. The Strategic Account Manager develops, maintains and expands relationships with strategically important large customers. The role will be assigned to a limited number of named customers, responsible for achieving sales quota and achieving assigned account objectives. The Strategic Account Manager represents the entire range of the company's products and solutions to the dedicated customers, while leading the customer account planning cycle and ensuring that the customers' needs, and expectations are met by the Company. To do this effectively, this position is tasked with driving strategic account management collaboration across the company's six different business divisions within the cluster to ensure there is a single coherent solution and engagement strategy in place for these key customers. The role reports into the Healthcare Solutions and Partnerships Cluster Director.
Job Responsibilties:
- Establish professional relationships internally and within assigned key customers, develop and reinforce relationships at C-Suite level
- Proactively assess clarify and validate customer needs and strategic objectives on an ongoing basis
- Proactively leads the Strategic account mapping and planning process that develops mutual performance objectives, financial targets and critical milestones for a mid- term period.
- Co-ordinate involvement of the company's divisions and functions within the focus accounts in order to meet account performance objectives and customer expectations.
- Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts
- Participate in regular reviews of top accounts, at a Country, Cluster and European level. Track growth and Market Share in top accounts vs other accounts and sales in top accounts versus plan.
- Act as an ambassador of the Solutions initiative and of Outcomes Selling within the company
Skills and Requirements:
- Demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.
- Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
- Establishes and promotes a work environment that supports the Quality Policy and Quality System.
- 7 to 10-year experience in a strategic selling or strategic account management position in Healthcare
- Background in medical device, capital equipment, HCIT
- Proven experience of influential leadership role within a matrix organization
- Demonstrate passion for Customers (80% client facing job)
- Understands the local healthcare ecosystem
- A good balance of strategic mindset and pragmatic approach when it comes to manage accounts
- Excellent Sales acumen, familiar with long race/ long-term / continuous engagement sales cycle
- Excellent at influential leadership, capable to gather and animate a team around an account, and to get the best out of people coming from various domains
- Exemplary team spirit, values success through collective achievement
- Structured, rigorous in his reporting
- Inspiring and engaging in his communication, internally and externally
- Create trustful environments, internally and with clients
- Fluency in Dutch, French and English required - 3 lingual is base requirement
- Willing to travel extensively
To Apply:
Please click on the Apply button. Please include a short note outlining why you are interested in the role and why you think you are suitable.
In case you have difficulty in applying or if you have any questions, please call Jessica Vocella on +44 203 8718 091 or upload your CV on our website - www.Proclinical.com.
A full job description is available on request.
Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.
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