Key Account Manager SMA (North)

Highly Competitive
  1. Permanent
  2. Sales
  3. Germany
Berlin, Germany
Posting date: 14 Aug 2025
66671

Are you a dynamic and strategic individual looking to drive growth and build lasting partnerships within the pharmaceutical sector?

Proclinical is seeking a Key Account Manager, Rare Diseases.
Location: Flensburg, Oldenburg, Magdeburg, Frankfurt (Oder), Greifswald, Berlin - Germany

About This Role:
The Key Account Manager, leads the strategic account planning and engagement with Rare Disease Centres of Excellence to achieve business goals and to strengthen our partnerships. The incumbent will contribute to enhances the patient journey through targeted initiatives and will collaborate closely with cross-functional stakeholders to maximize the impact of these initiatives.

What You'll Do:

  • Manage strategic account planning and customer engagement planning processes.
  • setting of specific and measurable objectives per account and design of appropriate actions.
  • Leverages cross-functional resources in alignment with respective internal partners.
  • Execute customer-specific omnichannel communication strategy based on key account objectives and tailored to the customer´s specific needs.
  • Generate business-relevant customer insights and identify growth opportunities at the different centres of excellence/ key accounts in the market.
  • Plan and execute centre readiness activities at centres of excellence/ key accounts to enable fast and equitable access to the rare disease products.
  • Continuously assess quality of the patient journey for a given therapeutic area in the territory, identify hurdles and inefficiencies and analyse/provide recommendations on how to address these to the cross- functional brand team.
  • Design and implement key initiatives to provide disease education and optimize patient pathways as part of a territory action plan.
  • Closely collaborate with team members in the given territory to enhance referral networks and increase disease awareness, understanding of differential
  • diagnosis and urgency to treat.
  • Support Marketing and Medical team to provide fit for purpose campaigns and educational material, reconciling strategic objectives with customer/market perspectives.
  • Actively provide relevant information and updates on competitive intelligence to relevant stakeholders
  • Close interaction with other affiliates to gain market experience and share insights/best practices.
  • Serve as project leader for defined cross-functional projects or key initiatives.

Who You Are:

The successful candidate is a strategic thinker with a passion for making a difference in the lives of patients affected by rare diseases. You possess a collaborative spirit and excel in building relationships with healthcare professionals and stakeholders. Your expertise in strategic account planning and customer engagement is matched by your ability to execute initiatives with precision and creativity. You are someone who thrives in cross-functional teams, contributing to a collective goal while bringing innovative ideas to the table. Your commitment to improving the patient journey is evident in your work, and you are always ready to tackle challenges with a solution-oriented approach.

Qualifications:

  • Strong scientific background, with a University Masters degree in Science or Medicine.
  • Proven years of working experience in the pharmaceutical industry, with a strong focus on Sales and Marketing, including at least 3 years of experience in rare disease indications
  • Excellent knowledge of German healthcare system
  • Proven track record of strategic account and customer engagement planning
  • Experience in other functions, e.g. Medical/VCAareaplus
  • Strong drive for innovation, critical-thinking and problem-solving while focusing on delivering results
  • Experience to work in a matrix and collaborate with teams
  • Driver of innovation and digitally savvy
  • Fluency in German and English.

If you are having difficulty in applying or if you have any questions, please contact Anjali Parbhu at a.parbhu@proclinical.com.

If you are interested in applying to this exciting opportunity, then please click 'Apply' or to speak to one of our specialists please request a call back at the top of this page.

Proclinical is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Proclinical is acting as an Employment Agency in relation to this vacancy.

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