Associate Director, Commercial Training Lead International - Switzerland, Zug (Hybrid)
Are you ready to make a groundbreaking impact in the world of biotechnology? Join a growing company that's shaping the future of healthcare and science.
Proclinical is looking for a passionate and strategic Commercial Training Lead, fluent in English and German (written and language) to elevate the capabilities of our international commercial field teams. In this high-impact Associate Director role, you will lead the design, delivery, and evaluation of innovative training programs that drive performance, align with global strategy, and foster a culture of continuous learning. You'll collaborate cross-functionally with Commercial, Medical, Compliance, and Marketing teams across diverse international markets to ensure consistent, high-quality training experiences.
Please note that to be considered for this role you must have the right to work in this location or hold an EU passport.
Responsibilities:
- Develop and execute a comprehensive international commercial training strategy in partnership with the Director, Commercial Training Head.
- Lead onboarding and induction programs for field teams, including e-learning and face-to-face (F2F) modules, with regular knowledge and skills certifications.
- Ensure consistent product, process, and compliance training across all international markets.
- Collaborate with Marketing to align training needs with brand launches & strategy rollouts.
- Partner with Sales Leaders to embed the ACE framework and drive field force excellence.
- Measure training effectiveness and ROI, using insights to inform future initiatives.
- Identify market-specific training needs and deliver tailored, impactful solutions.
- Design engaging, innovative training content in collaboration with Medical and Marketing teams.
- Manage external vendors to ensure timely, high-quality training delivery.
- Oversee the development, approval, and deployment of training materials using internal systems (e.g., Veeva PromoMats).
- Integrate sales operations insights into regional commercial and medical strategies.
- Lead feedback forums to drive continuous improvement and field engagement.
- Ensure all training programs meet internal standards and compliance requirements.
- Co-create a long-term training roadmap with key stakeholders across functions.
- Support training budget planning and resource allocation with Business Operations.
- Provide strategic input on content development to enhance learning impact.
- Champion digital learning innovation to support ongoing development and scalability.
Key Skills and Requirements:
- Fluent in English and German (written and spoken); French or Spanish is a plus.
- Proven experience as a Key Account Manager in the pharmaceutical industry.
- Strong foundation in adult learning principles and instructional design methodologies.
- Demonstrated expertise in performance and in-field coaching.
- Bachelor's degree or equivalent; strong academic and scientific background preferred.
- Experience designing and delivering training programs, including digital content.
- Skilled in managing vendors and leading Initial Training Programmes (ITP's).
- Minimum 5 years of commercial experience in the pharmaceutical sector.
- Excellent facilitation, presentation, and communication skills.
- Proven ability to collaborate with senior leadership to drive commercial success.
- Deep understanding of therapeutic areas and a passion for learning and development.
- Proficient in MS Office (Word, Excel, PowerPoint); digital content and SEO knowledge is a bonus.
If you are having difficulty in applying or if you have any questions, please contact Nicolas Daniel at n.daniel@proclinical.com.
If you are interested in applying to this exciting opportunity, then please click 'Apply' or to speak to one of our specialists please request a call back at the top of this page.
Proclinical is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Proclinical is acting as an Employment Agency in relation to this vacancy.
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