Application Specialist- Flow Cytometry

Proclinical is seeking an Application Specialist to be based in Singapore. This role will participate in the development and co-management of flow-cytometry strategies in the areas of clinical haematology, research and industrial applications, essential healthcare for the client in Asia Pacific as well as to support the Sales and Marketing team in achieving the sales/marketing target of the company's Flow-cytometry business unit annually.

The role will provide technical assistance, troubleshooting, and training to existing & potential users of company products and to distribution channels in the region. He/she will have to work closely with local team, corporate team and representatives of distributors to expand business prospects.

Job Responsibilties:

• Responsible to receive/gather in time all information regarding product specifications or modifications of existing products, upgrading or extending existing/new products. This information/s is necessary to strengthen product knowledge so that these can be translated and explained clearly to distributors / customers.
• Keeps up his/her technical knowledge by making suggestions to the management on which continuing education programs may be useful for him/her.
• Conducts application and theoretical training for the representatives of the different distributors in the region.
• Provides end-user training, as and when necessary
• Develops to strengthen the product knowledge of distributors (E.g. Training manual, etc)
• Handles product-related complaints and other application issues and provides excellent assistance for troubleshooting purpose/s.
• Maintains regular communication and continuous contact with all the subsidiaries & distributors.
• Prepares and submits a monthly activity report to the Supervisor. This report includes activities done in the past month, issue resolved and to resolve, and plan of action for the next 2 months. This monthly report is to be submitted regularly within the 2 workings days of the succeeding month.
• After every business trip, he/she prepares and submits a trip reports to supervisor and country area manager indicating the activities done, recommended action/s, person/s responsible, and other important information which management ought to know. Once prepared, he/she is responsible to ensure that these recommended actions are disseminated to the people concerned for proper implementation. Outcome of the said action/s should be followed up by him/her.

Skills and Requirements:

• Diploma in Medical Technology or equivalent
• 5 years in Clinical Flowcytometry lab focusing on leukaemia and lymphoma
• PC literate (Excel, Words, Power Point)
• Maintains at all times the highest standards of professional and personal conduct, in thoughts, in words, & in actions.
• Able to travel between 20% - 40% per year
• Competence in interactive communication, problem solving, and decision making are required with the ability to successfully handle customer issues & demonstrate the ability to develop & verbally describe a logical manner.
• Exemplifies timely consultation and reporting to the management and team members
• Excellent analytical and communication skills with the ability to communicate complex clinical content in an easy to understand manner.
• Good and fluent in both written and oral communication skills in English, including presentation experience to large and diverse audiences.
• Results-oriented & creative with strong communication and analytical skills; and have entrepreneurial learning

To Apply:

Please click on the Apply button. Please include a short note outlining why you are interested in the role and why you think you are suitable.
In case you have difficulty in applying or if you have any questions, please call Cherry Medrano on +65 3159 3197 or upload your CV on our website - www.Proclinical.com.
A full job description is available on request.
Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

EA13C6865