APAC IT Application Specialist (SAGE ERP)

Proclinical are recruiting for an APAC IT Application Specialist (SAGE ERP) to join a European diagnostics company. This role is on a permanent basis and is located in Singapore.

Responsibilities:

• Ensure compliance with standards, good cyber security practices, local regulation, regulatory requirements
• Actively contribute to the Global IT Shared Services Delivery strategy
• Responsible for the service delivery of Global Platforms - Application Layer areas including quality of IT deliveries & performance of solution
• Provide level 2 Support to company subsidiaries for Global Platforms: CRM Dynamics 365, Sage ERP, PowerBI, TMS (Talent Management System), …
• Implementing & extending Dynamics CRM software & inspiring its use within the business environment, advising on best practices to ensure its features are utilized to their fullest
• Actively contribute to the Global AMS (Application Management and Support) community of practice and participation
• Proactively identifies improvement areas, including user training on how to leverage Global Platforms, to drive both IT & process improvements.
• Interacts with and constructively challenges users & stakeholders to clarify needs & solution discovery
• Delivers quality configuration & development work relating to IT systems in scope. This includes estimation, planning and management of configuration work, development work or other tasks reporting on progress
• Performs other related duties as assigned

Key Skills and Requirements:

• Engineer or university equivalent (bachelor's degree),
• Strong MS Dynamics CRM product experience
• Strong knowledge of Sage ERP
• Knowledge of PowerBI data visualization
• 5 years +
• Fluent English
• Knowledge of the life sciences industry preferably
• Demonstrated business acumen and relevant experience of business, customers and/or functional area
• Ability to gain understanding of business processes and unmet needs, while also managing expectations and scope
• Experience managing external suppliers and IT vendors
• Strong interpersonal skills & relations with ability to work effectively with stakeholders in complex organizations
• Ideally with regional exposure
• Hybrid work, travel (30% of time)

If you are having difficulty in applying or if you have any questions, please contact Cherry Medrano at c.medrano@proclinical.com.sg.

Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

Proclinical Staffing is an equal opportunity employer.

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