Product Owner - Pharmaceutical Industry

A global biotechnology company is advertising a vacancy for a Product Owner - Pharmaceutical Industry, to be based in their Swiss office. The institution is known for their work discovering, developing, and delivering innovative therapies for patients with serious neurological and neurodegenerative diseases across the globe. This position is an excellent opportunity to work with an organisation that has cultivated a strong presence in the biotechnological industry and prides itself on its world-class manufacturing facilities.

Job Responsibilities:

• Defining the Web & Portal capabilities strategy, the successful development, implementation, and optimisation of existing digital channels.
• Focusing on the addition of new digital channels and related global standards to communicate with the company's customers.
• Closely cooperating with global, regional, and Local teams to identify required digital Web needs.
• Ensuring on time delivery, supporting the development, implementation, and continuous improvement/maintenance across the regions.
• Defining standards, playbooks, foundational performance, and qualitative metrics to drive consistency across the globe in the use of the channel; ensuring that activating these standards is simple and key users are clear on how and why to start, develop, and optimise the channels.
• Collaborating with Marketing, Global & Regional CE&O teams, Field Force Excellence, Medical, Market Access, Legal, Regulatory, and Compliance to establish digital capabilities that drive digital customer engagement at Biogen.
• Acting as a product owner, driving change and innovation, whilst positioned as internal subject matter expert in the area of Web platforms.
• Identifying, selecting, implementing, and maintaining digital channel capabilities, including best practices, templates, process flows, operational management, roles & responsibilities, playbooks.
• Organising training, rolling out a toolset for channel activation, vendor selection, and management.
• Managing end-to-end web platform ecosystem.
• Defining web ecosystem and its integration with other digital capabilities.
• Closely collaborating with the regional and local brand teams, Medical, Market Access, and Legal and FFE to identify requirements for digital D&A across the company's different therapeutic areas.
• Setting up KPIs and governance.
• Collaborating with Global D&A to define meaningful and measurable KPIs and metrics concerning adoption, results, and the effectiveness of digital capabilities; monitoring those, taking conclusions and providing advice on possible actions.
• Collaborating with various internal and external stakeholders for planning, development, integration, and implementation of capabilities.
• Communicating, educating, and training internal stakeholders.
• Ensuring the right level of adoption and usage of the capabilities within the organization.
• Continuously improving web operational processes.

Skills and Requirements:

• 7+ years proven track record in web platform management.
• A demonstrated expertise in the specified channels / capabilities priority, such as Web platforms, Identity and access management, CMS, DAM, and Tagging strategy over several years.
• A deep understanding and knowledge of user journey optimisation, user experience, unified user experience, and micro services architecture approach.
• Practical experience with setting up the foundational IT elements required to operationalise a global or regional digital capability.
• Experience of Life Science industry will be a plus.
• Experience with tools and solutions such as Adobe Experience Manager, Janrain, Drupal, Serverless technology, Javascript framework.
• Demonstrable multitasking, project management, and execution skills.
• Good interpersonal skills, including communication, presentation, persuasion, and influence.
• Good organisational skills, including efficiency, punctuality, and collaboration in a team environment.
• Demonstrable multitasking, project management, and execution skills.
• Good interpersonal skills, including communication, presentation, persuasion, and influence.

• Good organisational skills, including efficiency, punctuality, and collaboration in a team environment.
• Proficiency with computer skills, such as MS Office.

To Apply:

Please click on the Apply button. Please include a short note outlining why you are interested in the role and why you think you are suitable.

In case you have difficulty in applying or if you have any questions, please contact Patrick Franke at +44 2074400632 or upload your CV on our website - www.proclinical.com.

A full job description is available on request.

Proclinical Staffing is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

Proclinical Staffing is an equal opportunity employer.

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