Client Relationship Lead

Highly Competitive
  1. Permanent
  2. Medical Communications
  3. United Kingdom
City of London, England
Posting date: 26 Jan 2024

Proclinical are working closely with a brilliant Healthcare organization who are seeking a talented Client Relationship Lead on a permanent basis in London. Our client's goal is to tackle the most complex healthcare challenges with innovative, data-driven solutions while providing balanced insights and objective analysis.

Key Responsibilities

  • Identify the priorities, tactics, and resources required to meet business KPIs, drive sustainable growth, and deepen fee-earning relationships with clients.
  • Drive new business opportunities across our consulting practice areas by developing new and existing accounts.
  • Assist with the development (including content) and submission of requests for proposals (RFPs) and requests for information (RFIs) by collaborating with our senior consulting team.
  • Help develop a growth strategy that focuses on client satisfaction as well as financial growth.
  • Provide solutions to our clients' needs, goals, and challenges through the proper positioning of our services, knowledge, and expertise. 
  • Establish trust and credibility with prospects by being a trusted source of ideas/information. 
  • Ensure that as many targeted meetings as possible are arranged with potential clients by attending client development events such as conferences. 
  • Develop and maintain relationships with procurement departments within clients' organizations. 
  • Facilitate collaboration between global key account teams, client contacts, and business/marketing teams.
  • Develop thought leadership campaigns in partnership with marketing and subject matter experts.
  • Contribute to the creation of a business development and marketing dashboard, and analyse and measure business development and marketing activities.
  • Ensure the sales efficiency process is maintained and support the growth of the business.

Key Skills and Requirements:

  • It would be preferred if you have a graduate degree in a healthcare-related discipline (e.g., MPH, PharmD) or management (e.g., MBA).
  • Demonstrated experience with professional consulting, providing global market access and HEOR programmes to the life science industry.
  • Expertise in pricing and reimbursement, as well as health economics.
  • Proven experience in client development and account management, and able to demonstrate business growth.
  • Ability to coach employees to develop their skills within a company, as well as strong leadership skills.
  • Ability to build outstanding internal relationships with colleagues.
  • You enjoy working in an environment where collaboration is encouraged.
  • Dedicated to achieving the best possible results: Takes responsibility for own activities and tasks. Approaches tasks in a proactive manner.
  • Ability to communicate effectively both verbally and in writing.
  • Taking the initiative and seeing opportunities to do more than what has been asked: A self-starter with drive, enthusiasm, and confidence.

If you are having difficulty in applying or if you have any questions, please contact Nicolas Daniels on

Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

Proclinical Staffing is an equal opportunity employer.