Regional Service Manager

An exciting opportunity has arisen for a Regional Service Manager in South Korea. This role will lead the customer experience from all the way up to the regional level.

Job Responsibilities

• Manage key strategic initiatives, track project milestones and deliverable adherence.
• Customer Satisfaction through daily management of service operations and through field visits.
• Lead the building of channel partner enablement rigor and processes, by ensuring rollouts are successful and maintained.
• Work with regional business managers and external partners to identify key service products required by customers and encouraging growth.
• Manage partners, distributors and Authorized service providers (ASPs) providing direct support to the assigned area.
• Work closely with the commercial teams on indirect and direct business initiatives
• Manage logistical processes for both incoming and reverse logistics
  

Skills and Requirements

• Bachelor's degree with 5-10 years of related work experience or master's degree in field with 3+ years of related work experience.
• Ability to develop relationships, across organizations while demonstrating humility and geopolitical awareness.
• Excellent English communicator

To Apply

Please contact Cherry Medrano on c.medrano@proclinical.com.sg or upload your CV on our website - www.proclinical.com/send-cv

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