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Manager / Senior Manager of Sales Administration
- Permanent
- Sales, Product development, Account Management
- United States
This vacancy has now expired. Please see similar roles below...
Proclinical is Seeking a highly motivated Manager/Senior Manager of Sales Administration to help build and support several cross-functional and business critical capabilities including Sales Enablement (CRM and Field Reporting Platform/Technology) Sales Administration (Field Support, Roster management and Vehicle Reimbursement Program) and Sales Planning (Sales Incentive Compensation, Targeting, Alignments and Call Planning).
Job Responsibilities:
- Work closely with the field to understand business requirements and translate business needs to functional CRM requirements
- Work closely with the field in the development, communication, and training of Veeva / CRM changes and/or enhancements
- Create and lead the CRM Task Force and gather requirements to continuously improve the CRM platform and user experience
- CRM-MDM match/merge process
- Processing and validating CRM data change requests and escalating through to resolution
- Creation and maintenance of onboarding and support documentation such as System/Platform FAQs, New Hire checklist (equipment and apps), contact lists, etc.
- Administration of the Field Vehicle Reimbursement Program
- Manage field ad hoc inquiries and requests; triage, prioritize and delegate requests appropriately, escalating through resolution within SLAs
- Roster Maintenance and distribution
- Oversight of HRIS feeds to appropriate internal and external partners
- Operational Process and Systems Training for appropriate workstreams
Skills and Requirements:
- Bachelor's Degree
- Masters or MBA preferred
- 3+ years' experience of working in or partnering with Sales, Sales Operations or Sales Support function within a pharmaceutical or biotechnology organization
- Fluent in English with excellent written and oral communication skills
- Strong knowledge of pharmaceutical data
- Experience in the pharmaceutical/biotechnology industry with sales support functions such as CRM, Sales Reporting, Vehicle Reimbursement Program, Incentive Compensation and Targeting and Alignments.
- Excellent business/commercial acumen and demonstrated self-starter
- Ability to plan, prioritize, and execute in a timely manner while proactively anticipating potential roadblocks
- Personal leadership and accountability with strong interpersonal and organizational skills
If you are having difficulty in applying or if you have any questions, please contact Manon Fuller at (+1) 213-784-8361 or M.Fuller@proclinical.com.
Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.
Proclinical Staffing is an equal opportunity employer.
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