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IT Service Desk Employee (f/m/d) - Zurich, Switzerland
- Permanent
- Switzerland
- Information Technology
This vacancy has now expired. Please see similar roles below...
Proclinical are recruiting for an IT Service Desk Employee (f/m/d) to join a consultancy. This role is on a permanent basis and is located in Zurich.
Responsibilities:
- Operate on a first level assistance as well as aid both internal and external customers with their concerns and disturbances.
- Responsible for preliminary analysis, receipt and resolution of fault reports and questions in German, French, Italian and English.
- Notify users about the suitable use of the technical and application resources offered.
- Assist and serve as a representative for the team in projects and additional tasks.
- Other duties may be assigned.
Key Skills and Requirements:
- Eligible to Swiss/EU citizens or those with current Swiss permits.
- Passionate about conversing with customers over the phone and electronically.
- Communication skills both verbally and in writing.
- Able to take the initiative.
- Works well independently with the ability to resolve issues.
- Computer literacy.
- Experience with application assistance.
- Linguistic abilities.
If you are having difficulty in applying or if you have any questions, please contact Sheridon Lloyd at +41 61 563 1243.
Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.
Proclinical Staffing is an equal opportunity employer.
#ITDigitial&Transformation
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