IT Service Desk Employee (f/m/d) - Zurich, Switzerland job in Zürich, Switzerland

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First Name*

Last Name*

Email*

Phone Number*

Country*

Are you an employer or a jobseeker?*

Message

First Name*

Last Name*

Email*

Phone Number*

Country*

Are you an employer or a jobseeker?*

Message

First Name*

Last Name*

Email*

Phone Number*

Country*

Are you an employer or a jobseeker?*

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Job type: Permanent

Location: Switzerland

Discipline: Information Technology

This vacancy has now expired. Please see similar roles below...

Proclinical are recruiting for an IT Service Desk Employee (f/m/d) to join a consultancy. This role is on a permanent basis and is located in Zurich.

Responsibilities:

Operate on a first level assistance as well as aid both internal and external customers with their concerns and disturbances.
Responsible for preliminary analysis, receipt and resolution of fault reports and questions in German, French, Italian and English.
Notify users about the suitable use of the technical and application resources offered.
Assist and serve as a representative for the team in projects and additional tasks.
Other duties may be assigned.

Key Skills and Requirements:

Eligible to Swiss/EU citizens or those with current Swiss permits.
Passionate about conversing with customers over the phone and electronically.
Communication skills both verbally and in writing.
Able to take the initiative.
Works well independently with the ability to resolve issues.
Computer literacy.
Experience with application assistance.
Linguistic abilities.

If you are having difficulty in applying or if you have any questions, please contact Sheridon Lloyd at +41 61 563 1243.

Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

Proclinical Staffing is an equal opportunity employer.

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