Technical Support Engineer job in Hamburg, Germany

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Last Name*

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First Name*

Last Name*

Email*

Phone Number*

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Are you an employer or a jobseeker?*

Message

First Name*

Last Name*

Email*

Phone Number*

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Are you an employer or a jobseeker?*

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Job type: Permanent

Discipline: Project Management

Location: Germany

This vacancy has now expired. Please see similar roles below...

Proclinical has partnered with a talented biotech in search for a Technical Support Engineer in Germany. In this role you will be expected to provide technical support for our live-cell-imaging-systems and automation solution.

Job Responsibilities

Provide global technical support to field service representatives for live-cell-imaging-systems and automation solution
Drive root-cause Analysis for systematic field issues and be an active part in the continuous product improvement process.
Create supporting documentation to the field service organisation e.g. Service Manuals and Service Data Bulletins
Interacts closely with our OEM partner on a global base
Develop and deliver training through blended learning platforms including virtual and online classes, laboratory session and classroom lectures

Skills and Requirements

A qualified engineer with a broad understanding of various engineering disciplines (Mechanical, Electronic, Electrical, Pneumatics / Fluidics) or aligned experience
Self-driven with an ability to work in a highly dynamic and complex business Environment
Excellent communication skills, verbal and written and able to communicate across different levels internally and at customer sites
Strong interpersonal skills for preparing and providing technical trainings
Flexible with regards to working hours to facilitate occasional global calls

To Apply

Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

#LI-DJ1

Salary

Highly Competitive Salary

Location:

Princeton, USA

Proclinical is seeking an Associate Director for Translational and Quantitative Sciences Data Engineering. This is a permanent position located in Princeton, NJ.