Solutions Specialist - Spanish/Italian

Highly Competitive
  1. Permanent
  2. Commercial Operations
  3. Belgium
Zaventem, Belgium
Posting date: 02 Nov 2023

Proclinical are recruiting for a Solutions Specialist - Spanish/Italian to join a medical technology and devices organisation. This role is on a permanent basis and is located in Zaventem.


  • Distribute brilliant customer assistance and experience to end-users for technical and application problems.
  • You will collect all information necessary that will support the root cause analysis to guarantee customer uptime.
  • Contribute to constant improvement on the company's procedures and service delivery.
  • Assume responsibility for guaranteeing a smooth customer experience.
  • Conduct troubleshooting and root cause analysis on advanced products and own next actions all while remaining compliant.
  • Other duties may be assigned to this role.

Key Skills and Requirements:

  • Fluency in English, Spanish and Italian though knowledge in French as well would be beneficial.
  • Communication skills both verbally and in writing.
  • Analytical capabilities.
  • Prior involvement in a customer service role.
  • Able to adapt to a fast pace, enhancing and evolving setting.
  • Works well independently.
  • Capable of taking the initiative.
  • A background in molecular biology and/or lab work would be beneficial.

If you are having difficulty in applying or if you have any questions, please contact Manon Madelenat at +33 1 88 88 00 96 / +44 20 7440 0631.

Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

Proclinical Staffing is an equal opportunity employer.