Solutions Specialist - Spanish/Italian
Proclinical are recruiting for a Solutions Specialist - Spanish/Italian to join a medical technology and devices organisation. This role is on a permanent basis and is located in Zaventem.
- Distribute brilliant customer assistance and experience to end-users for technical and application problems.
- You will collect all information necessary that will support the root cause analysis to guarantee customer uptime.
- Contribute to constant improvement on the company's procedures and service delivery.
- Assume responsibility for guaranteeing a smooth customer experience.
- Conduct troubleshooting and root cause analysis on advanced products and own next actions all while remaining compliant.
- Other duties may be assigned to this role.
Key Skills and Requirements:
- Fluency in English, Spanish and Italian though knowledge in French as well would be beneficial.
- Communication skills both verbally and in writing.
- Analytical capabilities.
- Prior involvement in a customer service role.
- Able to adapt to a fast pace, enhancing and evolving setting.
- Works well independently.
- Capable of taking the initiative.
- A background in molecular biology and/or lab work would be beneficial.
If you are having difficulty in applying or if you have any questions, please contact Manon Madelenat at +33 1 88 88 00 96 / +44 20 7440 0631.
Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.
Proclinical Staffing is an equal opportunity employer.