Sales Support Specialist

Ready to make a meaningful impact in healthcare sales? Looking to play a key role in driving our client's healthcare business forward from the flexibility of your own home?

Proclinical is seeking a Sales Support Specialist to play a pivotal role in supporting sales operations within the medical technology sector. In this position, you will provide commercial and administrative support to the sales team, ensuring smooth processes from customer inquiries to project completion. This role involves coordinating projects, optimizing workflows, and fostering cross-functional collaboration to deliver exceptional customer experiences. If you enjoy problem-solving, thrive in dynamic environments, and are passionate about customer satisfaction, this opportunity is for you.

Please note that to be considered for this role you must have the right to work in this location or hold an EU passport.

Responsibilities:

• Serve as the primary point of contact for customer and team inquiries related to products and services.
• Assist the sales team with quotations, order processing, tracking, and invoicing.
• Coordinate projects, managing timelines, resources, budgets, and status updates.
• Streamline order-to-delivery processes, ensuring accuracy and compliance.
• Collaborate across departments to facilitate installations, billing, and regulatory adherence.
• Create and manage purchase orders for customers and contractors.
• Communicate effectively with customers regarding training, installations, and project updates.
• Maintain accurate records of project and installation data, ensuring proper documentation for invoicing.
• Identify and resolve obstacles in the sales order process proactively.

Key Skills and Requirements:

• Background in commercial or technical education, with experience in sales support, back-office operations, or project coordination.
• Familiarity with the medical technology industry and knowledge of the German healthcare system and tender processes.
• Experience in tender management and procurement workflows.
• Strong communication and teamwork abilities.
• Proactive problem-solving skills and attention to detail.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Proficiency in CRM tools (Salesforce preferred) and MS Office applications.
• Fluency in German and proficiency in English, both spoken and written.
• Willingness to travel up to 14 times per year.
  

If you are having difficulty in applying or if you have any questions, please contact Indre Stankeviciute at i.stankeviciute@proclinical.com.

If you are interested in applying to this exciting opportunity, then please click 'Apply' or to speak to one of our specialists please request a call back at the top of this page.

Proclinical is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Proclinical is acting as an Employment Agency in relation to this vacancy.

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