Lab Support Specialist

Proclinical is currently recruiting for a Lab Support Specialist with a pharmaceutical company located in North Chicago, IL. The Laboratory Services Technician will develop and administer various laboratory equipment support functions throughout R&D sites. This position involves serving as liaison among internal personnel as well as external organizations, to aid in equipment selection, purchasing (equipment and services), onboarding, calibration/service/repair, and decommissioning. These functions will be executed with consideration for laboratory needs, as well as quality and cost effectiveness of internal and external service providers.

Job Responsibilities:

• Interface with vendors, OEM, and internal service organizations to address laboratory equipment service needs.
  * Assist R&D personnel with selection and purchase of laboratory equipment and services.
  * Provide administrative support throughout equipment lifecycle (onboarding, maintenance/repair, decommissioning).
  * Serve as liaison to on-site vendor service personnel.
  * Receive incoming work request and generate work orders on demand.
  * Process work orders and contracts within IBM Maximo system to ensure equipment status, service activities, and all cost of ownership expenses are properly documented.
  * Maintain equipment warranty and service contract data within Maximo system and Access database.
  * Process service contract renewals, including review of equipment reliability histories, determination of insourcing potential, and overall assessment of cost benefits.
  * Work with department leadership to develop and refine processes in support of department functions.

Skills and Requirements:

• College Degree or equivalent experience. A technical degree (Engineering or Science) is preferred.
• Knowledge of basic regulatory requirements, laboratory safety, and GxP.
• At least 2+ years of experience with a variety of laboratory equipment, either having served as a lab analyst, lab equipment service provider, or both.
• Effective written and oral communication skills capable of accommodating a diverse audience.
• Proficient in data entry, analysis, and presentation, particularly within Maximo, Cognos, and SAP environments.
• Attention to detail, strong organization and planning skills.
• Capable of independently developing creative solutions in a fast-paced environment.
• Self-motivated and positive attitude with a great desire to contribute to our success.
• Can manage up to 50+ work orders at a time, so needs to be very organized, and be able to mutli-task and be proactive
• Great communication skills
• Self sufficient- be able to prioritize
• Capable of independently developing creative solutions in a fast-paced environment.
• Self-motivated and positive attitude with a great desire to contribute to the success of the company.
• A technical degree (Engineering or Science) is preferred.
• Proficient in data entry, analysis, and presentation, particularly within Maximo, Cognos, and SAP environments

If you are having difficulty in applying or if you have any questions, please contact Kate Heffernan at 484-840-5183. ProClinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

Proclinical Staffing is an equal opportunity employer.

#LI-TS2