Head of Customer Engagement - UK

Highly Competitive
  1. Permanent
  2. Commercial Operations
  3. United Kingdom
Maidenhead, England
Posting date: 14 Nov 2023

Proclinical are recruiting for a Head of Customer Engagement - UK to join a pharmaceutical organisation. This role is on a permanent basis and is located in Maidenhead.


  • Handle the yearly operating planning in conjunction with the GM, local finance and supply chain.
  • Monitor the engagement with thought leaders and professional societies.
  • You will prepare and guarantee launch brilliance for the customer engagement team.
  • Partake and execute SLT actions and projects.
  • Guide the build-up of functional abilities by efficient situational guidance, develop, train and handle the requirements of the customer engagement and business brilliance teams.
  • Collaborate with medical affairs to assure efficient development and establishment of methods.
  • Partake in regional methodical and operational brand planning.
  • Recognise and develop revenue business cases for expansion areas.
  • Other duties may be assigned to this role.

Key Skills and Requirements:

  • Educated to a degree level in a scientific or pertinent business discipline.
  • Demonstrable experience working within the life sciences organisation.
  • A background in operational sales management at country level.
  • A background in successful product launch within both national and regional environments.
  • Familiarity within both sales and marketing roles of increasing responsibility.
  • Influential/deliberation capabilities with past leadership experience from past roles.
  • Abilities and acquaintance in financing and budgeting.
  • Expertise on local legal and regulatory landscape.
  • Former involvement guiding and managing a team.
  • Fluency in the English language.
  • Communication skills both verbally and in writing.
  • Willing to travel for business needs up to 25-50% of the time.

If you are having difficulty in applying or if you have any questions, please contact Mustaq Ahmed at +44 203 949 8642.

Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

Proclinical Staffing is an equal opportunity employer.