FSE UK

Proclinical are recruiting for a FSE UK to join a medical device and technology organisation. This role is on a permanent basis and is located in Slough.

Responsibilities:

• You are sensitive to the requirements of critical account customers.
• Attend meetings with both supervisor and colleagues to stay updated on divisional method and performance.
• Collaborate with customers to install, uphold, calibrate and repair laser systems, sub systems or sub-assemblies.
• Conduct product alignment and certification to specification.
• Offer on-site technical assistance both at customer locations, at the service centre and at events, workshops and shows.
• Adhere to company processes and policies in accounting for purchases, spare part ordering, van stock and prompt return on RMAs.
• The ideal candidate will develop, positive, accommodating relations with customers.
• Constantly partake in and develop a positive and high performing service team.
• Other tasks may be assigned.

Key Skills and Requirements:

• A background in servicing lasers and expertise in basic laser physics would be ideal.
• Technically strong to master most multifaceted devices.
• Interpersonal and communication skills both verbally and in writing.
• A motivated individual with the ability to work well both in a team as well as independently.
• Willing to travel for business needs with the ability to stay overnight if needed.
• Computer literacy.
• Customer oriented.
• An analytical individual with the ability to resolve issues.
• Able to persuade and influence people.
• Capable of sharing knowledge with others.
• Commercial insight.

If you are having difficulty in applying or if you have any questions, please contact Manon Madelenat at +33 1 88 88 00 96 / +44 20 7440 0631.

Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

Proclinical Staffing is an equal opportunity employer.

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