Highly Competitive
  1. Permanent
  2. Commercial Operations
  3. United Kingdom
Slough, England
Posting date: 18 Sep 2023

Proclinical are recruiting for a FSE UK to join a medical device and technology organisation. This role is on a permanent basis and is located in Slough.


  • You are sensitive to the requirements of critical account customers.
  • Attend meetings with both supervisor and colleagues to stay updated on divisional method and performance.
  • Collaborate with customers to install, uphold, calibrate and repair laser systems, sub systems or sub-assemblies.
  • Conduct product alignment and certification to specification.
  • Offer on-site technical assistance both at customer locations, at the service centre and at events, workshops and shows.
  • Adhere to company processes and policies in accounting for purchases, spare part ordering, van stock and prompt return on RMAs.
  • The ideal candidate will develop, positive, accommodating relations with customers.
  • Constantly partake in and develop a positive and high performing service team.
  • Other tasks may be assigned.

Key Skills and Requirements:

  • A background in servicing lasers and expertise in basic laser physics would be ideal.
  • Technically strong to master most multifaceted devices.
  • Interpersonal and communication skills both verbally and in writing.
  • A motivated individual with the ability to work well both in a team as well as independently.
  • Willing to travel for business needs with the ability to stay overnight if needed.
  • Computer literacy.
  • Customer oriented.
  • An analytical individual with the ability to resolve issues.
  • Able to persuade and influence people.
  • Capable of sharing knowledge with others.
  • Commercial insight.

If you are having difficulty in applying or if you have any questions, please contact Manon Madelenat at +33 1 88 88 00 96 / +44 20 7440 0631.

Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

Proclinical Staffing is an equal opportunity employer.