Associate Director - Key Account Manager

Highly Competitive
  1. Permanent
  2. Account Management
  3. Germany
Munich, Germany
Posting date: 25 May 2021

An amazing opportunity has arisen for a talented and experienced Key Account Manager to join a pharmaceutical company as their Associate Director, in Germany. You will be expected to drive the implementation of strategy, goals and sales results.

Job Responsibilities

  • Drive the identification, segmentation, engagement and targeting of key accounts and HCPs in collaboration with Commercial Operations
  • Coach and train the Sales Organisation in close collaboration with training department in order to implement Strategic Key Account Management.
  • Support the implementation of the Multichannel Account Management strategy as part of the KAM approach
  • Develop KAM tools (e.g. Veeva KAM) and processes in collaboration with Commercial Operations
  • Development of insights-based key decision maker matrix and value-adding customer engagement solutions based on insights from SWOT & PEST situational analysis
  • Ensure that a high level of customer excellence is delivered in all KAM projects
  • Conduct regular regional performance and account plan reviews and provide accurate and timely feedback and coaching regarding sales goal attainment and professional development.
  • Ensure that all KAM activities are in accordance with SOPs, compliance policy and data protection laws
  • Support regional and account patient journeys to enhance patient pathways and patient flow, including diagnostics in defined key accounts
  • Create, lead and execute strategic KAM projects (incl. budgeting) in all indications. This could include digital projects with content co-creation, collaboration with national societies or development of new event formats.

Skills and Requirements

  • Bachelor's / Master's Degree in a relevant field
  • 5+ years experience in pharmaceutical industry, with 5+ years experience in Sales, KAM and Marketing
  • Proven ability to develop and execute extensive business plans
  • Demonstrated ability to understand the local healthcare environment and apply the knowledge to opportunities within the covered accounts
  • Demonstrated ability to successfully achieving results through effective collaboration and x-functional partnership and alignment.
  • History of exhibiting the highest standards of ethics and integrity, and delivering on commitments
  • Availability to travel extensively within assigned region and to office in Munich
  • Fluent in German and English

To Apply

Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.