Website FAQs

I have forgotten my password, how do I log in?

On the login screen, beneath the green 'Login' button, click the link where it says 'Retrieve it here'. You will need to confirm the email address with which your account is registered and your password reminder will be emailed to that address.

How do I stop getting job alerts by email?

If you no longer wish to be sent emails notifying you of new job vacancies, simply click on email preferences at the bottom of the email. You can then uptick job notifications and click update.

How can I update my details?

When you are logged in, click on 'My Account' in the bar at the top of the page. You will see the current details that we hold about you. Simply enter your new details and click on the green 'Update Details' button.

When I register, are my personal details kept securely?

We do everything in our power to protect your information online and offline. Information about data security and how your details are used can be found in our privacy policy. 


Contractor FAQs

Why do I need to have a limited company or umbrella company to do contract jobs?

Unlike permanent or temporary workers, contractors are not employees of the contracting company or the recruitment agency. Therefore, to be paid and meet your tax liabilities, there are two viable options in order to operate as a freelancer through a recruitment agency:

1. Set up and run a limited company, for which you become a director on PAYE and can also take dividends as a shareholder

2. Use an umbrella company to work as an employee on PAYE

Should I use a limited company or umbrella company?

There are benefits to both routes but the best option would depend on your individual circumstances. It is ultimately your choice but our career advice blog can help you to decide.

How much of my earnings will an umbrella company take?

By engaging with an umbrella company the fee earner effectively becomes an employee of that umbrella company. Fee earners normally submit timesheets to the umbrella company who will, in turn, invoice the end client/agency for the work done by you. You will then be paid as a PAYE employee less the umbrella fee.

You will usually be allowed to claim some basic expenses such as mileage and other expenses that you could claim as a normal employee. However, the key difference from being a normal employee is that you will be paying both employers, (12.8%) and employees, (11.00%) National Insurance.

You’ll typically take home below 65% of your contract pay by working through an umbrella company, depending on the hourly rate.

Will I earn more if I set up a limited company?

The fee earner will form a limited company of which you will normally be both a director and shareholder. The company will then engage with the service provider/agency. As a director of the company you are an employee and can receive monies via PAYE. However, because you are also a shareholder you can benefit from the receipts dividends. It is through payments of dividends and the ability of the company to claim a wider range of expenses as tax deductible that large savings are made. These savings equate to a significant increase in your tax after take home pay. You will typically take home around 75% - 80% of your contract pay by working through your own limited company, depending on the hourly rate.

What is IR35?

IR35 legislation was introduced by the government to ensure small companies such as contractors operate in the correct manner. In short, they expect to see the same level of risk, responsibility, liability and control that is evident with directors of “traditional” limited companies. The risk of IR35 is at its highest if there are no differences in the terms of contract and working practices between you and permanent member of staff.

What does IR35 do?

If you are caught by IR35 legislation broadly you will have to pay tax and National Insurance as if you were operating under an umbrella company. This is because HM Revenue and Customs believes that because you aren’t taking the financial risks or have the same level of control as a director of your own limited company, you aren’t entitled to the same corporate tax structure.

How does IR35 compare to an umbrella company?

The tax position between the two is very similar. However, with IR35 you can still claim travelling and accommodation expenses, 5% of your turnover for non-direct expenses (accountancy, etc) and potentially still benefit from the VAT flat rate scheme and receive interest on the funds held within your own company. So from a tax perspective there are still some savings to be had, especially for higher earners.

Why do I need professional indemnity insurance?

For contractors, professional indemnity insurance covers you in the unlikely event that you have made a mistake, or are deemed to have been negligent, in carrying out your business. It is used by most of the professions in the UK that offer advice to clients. A wide range of insurance policies are available to protect contractors in the event of an accident at work, or claims against them for negligence that will provide complete cover and peace of mind. The policy will also cover the cost of fixing any mistake on your part, therefore avoiding a larger claim being made.

What does public liability insurance cover?

Public liability insurance will cover you if someone is accidentally injured by you or your business operation and will include cover in the event that a third party makes a claim for compensation against you.

What is the amount of insurance cover required?

-Professional Indemnity Insurance (minimum required cover: £250,000)
-Public Liability Insurance (minimum required cover: £1 million)


Employer FAQs

How do I advertise a job on this website?

When you register a vacancy with us, it will automatically be advertised on our website to attract applications from active candidates. We also search our extensive network and registered candidate database to find you the best candidates that match your requirements.  

What is Proclinical’s recruitment process?

For an overview of our recruitment process, see our methodology page here.

Do I have to pay for services if I decide not to hire the candidate(s)?

With our standard contingency recruitment service, you will only be billed once a placement has been made. Other types of service, such as executive search projects, may require an upfront fee.