Senior Quality Compliance Analyst job in North Chicago, USA

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First Name*

Last Name*

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Phone Number*

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Are you an employer or a jobseeker?*

Message

First Name*

Last Name*

Email*

Phone Number*

Country*

Are you an employer or a jobseeker?*

Message

First Name*

Last Name*

Email*

Phone Number*

Country*

Are you an employer or a jobseeker?*

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Job type: Permanent

Discipline: Supply Chain, Planning, Logistics

Location: United States

This vacancy has now expired. Please see similar roles below...

Proclinical is currently recruiting for a Senior Quality Compliance Analyst with a biopharmaceutical company located in North Chicago, IL.

Job Responsibilities:

Support the tactical operation of Customer Care and Customer Logistics activities for Pharmaceutical products
Monitor daily activities of staff in the operating system and the phone monitoring system
Provide support to ensure efficient and streamlined order monitoring and timely product distribution
Provide the conduit from internal organizations and for various projects that flow through Customer Care.
Represent Supply Chain related activities via statistical representation to all levels
Monitor and evaluate performance, provide learning opportunities and support for corrective action
Review and resolve problems that impact the service, efficiency, and productivity
Handle complex and escalated customer supply chain issues
Develop and identify new work processes and the improved utilization of human and
material resources
participation in the continuous improvement program
Create and implement processes to deliver exceptional service
Identify operational issues and opportunities for continuous improvement
Direct daily operations, plan, prioritize, and complete timely work tasks to ensure proper functioning of the department
Recognize compliance issues and work to develop and implement solutions
Create, run, and analyze reports

Skills and Requirements:

Bachelor's degree, in addition to 5+ years of related work experience
Experience with Customer Service, Customer Logistics, or other high-level metric for distribution activities
Advanced skills in Microsoft Office (Excel, Word, PowerPoint, Outlook) and knowledge of SAP.
Ability to manage multiple projects, advocate for customers and interact with internal stakeholders
Ability to analyze complex issues and recommend improvements
Proven success of driving improvements

To Apply:

Please click on the Apply button. Please include a short note outlining why you are interested in the role and why you think you are suitable.

In case you have difficulty in applying or if you have any questions, please contact Amanda Rivera at 267-435-8555 or upload your resume on our website - www.proclinical.com.

A full job description is available on request.

ProClinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

Proclinical Staffing is an equal opportunity employer.

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