Receptionist

Proclinical is currently recruiting for a Receptionist with a pharmaceutical company located in Plainsboro, NJ.

Job Responsibilities:

• Effectively handles approximately 2,500 calls and 1,200 visitors per month.
• Effectively operates Cisco phone system. Answers incoming telephone calls within a reasonable amount of time, determines purpose of callers and directs calls appropriately.: Ensures visitors sign in, are issued visitor 's badges, and notifies appropriate parties of visitors arrival.
• Greets incoming guests, professionally, timely and courteously
• Escorts guests to conference rooms if necessary Informs Reception Coordinator of any key issues that impact customer service and implements solutions on a timely basis.
• Handles routine calls and where there are complex calls effectively listens and escalates

Skills and Requirements:

• 2+ years receptionist, administrative or Customer Service experience required.
• A high school diploma required
• Excellent oral and written communication - clear and concise; uses good grammar.
• Excellent phone manner.
• Experience with Microsoft Outlook or similar email system required.
• Positive attitude and strong customer focus.

If you are having difficulty in applying or if you have any questions, please contact Dardiyani Littlejohn at 267-297-3331.

ProClinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

Proclinical Staffing is an equal opportunity employer.

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