Operations Specialist

Proclinical is currently recruiting for an Operations Specialist with a global biopharmaceutical company located in Boston, MA. Successful candidate will provide strategic and tactical partnership to all business units by working directly with marketing, the sales force, and external vendors.

Job responsibilities:

• Monitor team email box and route questions to respective therapeutic area
• Generate weekly reporting statistics
• Maintain nominations trackers and CRM to ensure they are updated with speaker contract, compliance training, and content training information
• Ensure completeness and consistent management of speaker program documentation and that all Compliance reporting requirements are met, and activities align with the company's ways of working
• Collaborate with our IT colleagues, internally and externally, on testing required for system improvements
• Assist in maintaining timely updates in department communications
• Provides review and support during heavy contracting periods
• Assist sales representative with program close-out activities as needed

Skills and Requirements:

• Bachelor's Degree
• Keen attention to detail, ability to make clear decisions, solve complex problems and compare contrast and quality check work
• Ability to organize, plan and prioritize work in a fast-paced and collaborative work environment and achieve objectives in a timeline fashion
• Interpersonal, customer service and conflict resolution skills
• Appreciation for operating in a highly regulated environment with defined work instructions and Compliance requirements
• Ability to identify opportunities for greater efficiencies and potential gaps in oversight
• Technology-savvy, demonstrating can-do attitude in articulating needs, testing and implementation
• Proficient in Microsoft Excel
• Preference for Sales Force experience

If you are having difficulty in applying or if you have any questions, please contact Mary Jacobs at (+1) 312-291-4181 or m.jacobs@proclinical.com.

Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

Proclinical Staffing is an equal opportunity employer.

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