Manager Medical Information

Highly Competitive Salary
  1. Permanent
  2. Medical Liaison, Medical Manager, Medical Information
  3. United States
Gaithersburg, USA
Posting date: 14 Apr 2021
This vacancy has now expired

Proclinical is currently partnering with a leading biotechnology company looking to hire a remote or onsite Medical Information Manager. As the Manager of Medical Information, you will be responsible for providing accurate, timely, fair-balanced medical information in response to medical inquiries from internal customers and external customers (healthcare professionals and consumers).

Job Responsibilities:

  • Provide accurate, timely, fair-balanced responses to medical inquiries from health care professionals and consumers
  • Write, review, and maintain/update/retire standard and custom response letters, global core response documents, and FAQs
  • Capture demographic information and medical inquiries in the Medical Information Database, as needed
  • Appropriately evaluate cases for adverse events and/or product complaints and then forward to appropriate departments, as needed
  • Provide guidance on escalated cases from the med info vendor/contact center
  • Perform literature searches using PubMed, Embase, and other medical literature searching databases
  • Synthesize competitive intelligence, as well, as share relevant current publications with internal colleagues regularly
  • Perform in-depth research, analysis and interpretation of medical data
  • Assist in the creation of metrics and performance reports to Senior Management
  • Perform routine QA/QC of med info vendor
  • Develop and deliver med info training for sales, national account managers, MSLs, and med info vendor, as needed
  • Contribute in inter-departmental projects, as needed
  • Provide on-call after hours product support for escalated inquiries from call center
  • Assist in the medical and scientific review of materials for medical, legal, and regulatory review, as needed
  • Assist with staffing booth at national conventions/meetings, as needed
  • May participate in creation of Standard Operating Procedures, as needed

Skills and Requirements:

  • Five years of providing medical information in the pharma/biotech industry
  • Medical, legal, and regulatory review experience
  • Excellent verbal and written communication skills, as well as customer service skills
  • Personal leadership, accountability, strong interpersonal and organizational skills, and the ability to work in a cross-functional team
  • Must be results-oriented and possess timely decision-making skills
  • Proven ability to perform in-depth research, analysis and interpretation of medical data
  • Proven ability to assemble evaluated information into an accurate, comprehensive and concise response document
  • Proficiency in Microsoft Office (Word, Excel, Outlook, Powerpoint), Embase, Pubmed, and Sharepoint
  • Must have working knowledge of the applicable FDA regulations/guidances, including OIG
  • PharmD/Pharmacist
  • Overnight travel (up to 15%), including weekends

If you are having difficulty in applying or if you have any questions, please contact Ella Jobson at (+1) 646-868-5142 or

Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

Proclinical Staffing is an equal opportunity employer.