LMS Associate

Highly Competitive Salary
  1. Permanent
  2. Administrative, General Management, Other
  3. United States
Plainsboro, USA
Posting date: 02 Apr 2021
AC.JJ.36796

Proclinical is currently recruiting for an LMS Associate with a pharmaceutical company located in Plainsboro, NJ.

Job Responsibilities:

  • Provides customer support and administration of the LMS for multiple business units. This would include responding to learner phone calls and e-mails via Salesforce and IT Helpdesk tickets regarding on-going LMS issues such as login and password retrieval, archiving, course logistics, and any other end user issues
  • Develops help documents and training presentations in support of the systems.
  • Provides support to course designers in the areas of system requirements, multimedia storage, course cloning, coping, backing, retrieving and setup processes within the LMS.
  • Management of courses, including but not limited to; updating course properties, creating courses, curricula, certifications and enrolling users using the wizard, template(s) , assignment rules and or batch processes, course utilities i.e. import, export, archive, restore, etc, course configuration options, course catalog.
  • System Management pertaining to; authentication, integration, configuration, and context, system information: i.e. registration and performance, and ability to interpret logs in order to identify appropriate action.
  • Execution of User Provisioning, including but not limited to; user accounts: i.e. batch create users, change passwords, and customize information, etc, institution roles: i.e. create, assign, remove, and / or apply, system roles i.e. create, assign, remove, and / or apply.

Skills and Requirements:

  • Possess advanced technical computer skills, including experience with learning management software (LMS). SharePoint and system testing experience would be a plus.
  • Bachelor's degree in IT or equivalent technical training & certifications. GxP training is preferred.
  • At least 2 years of demonstrated LMS administration experience required, preferably in a validated environment.
  • Saba Cloud required.

If you are having difficulty in applying or if you have any questions, please contact Janelle Jones at 267-297-3257.

ProClinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

Proclinical Staffing is an equal opportunity employer.

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