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Job type: Permanent

Discipline: Administrative, General Management, Other

Location: United States

Proclinical is currently recruiting for an LMS Associate with a pharmaceutical company located in Plainsboro, NJ.

Job Responsibilities:

Provides customer support and administration of the LMS for multiple business units. This would include responding to learner phone calls and e-mails via Salesforce and IT Helpdesk tickets regarding on-going LMS issues such as login and password retrieval, archiving, course logistics, and any other end user issues
Develops help documents and training presentations in support of the systems.
Provides support to course designers in the areas of system requirements, multimedia storage, course cloning, coping, backing, retrieving and setup processes within the LMS.
Management of courses, including but not limited to; updating course properties, creating courses, curricula, certifications and enrolling users using the wizard, template(s) , assignment rules and or batch processes, course utilities i.e. import, export, archive, restore, etc, course configuration options, course catalog.
System Management pertaining to; authentication, integration, configuration, and context, system information: i.e. registration and performance, and ability to interpret logs in order to identify appropriate action.
Execution of User Provisioning, including but not limited to; user accounts: i.e. batch create users, change passwords, and customize information, etc, institution roles: i.e. create, assign, remove, and / or apply, system roles i.e. create, assign, remove, and / or apply.

Skills and Requirements:

Possess advanced technical computer skills, including experience with learning management software (LMS). SharePoint and system testing experience would be a plus.
Bachelor's degree in IT or equivalent technical training & certifications. GxP training is preferred.
At least 2 years of demonstrated LMS administration experience required, preferably in a validated environment.
Saba Cloud required.

If you are having difficulty in applying or if you have any questions, please contact Janelle Jones at 267-297-3257.

ProClinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

Proclinical Staffing is an equal opportunity employer.

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