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Job type: Permanent

Discipline: Human Resources, Other

Location: United States

Proclinical is currently recruiting for an HR Coordinator with a biotechnology company located in Cambridge, MA.

Job Responsibilities:

Assist employees and HRBPs as the initial point of contact by answering calls and emails by providing immediate resolution or careful redirection to escalated support resources
Answer routine employee, HRBP and former employee inquiries relating to HR
Collaborate with Lead HR Coordinator to resolve employee issues in a thorough and timely manner
Perform back-office transactions in support of HR functions, including running ad hoc and scheduled reports, data entry, data reconciliation, mailings, filing, sending correspondence, sorting and routing incoming mail
Achieve stated performance measures and adhere to established customer service standards. Perform special projects as assigned and managed by a manager

Skills and Requirements:

Bachelor's degree
Previous experience (3 to 5 years) in benefits, payroll, general human resources
Experience working in an HR shared service center preferred
Ability to interpret and communicate HR policies, procedures, and programs
Ability to deliver excellent customer care via telephone

If you are having difficulty in applying or if you have any questions, please contact Janelle Jones at 267-297-3257.

ProClinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

Proclinical Staffing is an equal opportunity employer.

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