Field Specimen Processor - Joliet, IL - Contract
Proclinical is seeking a dedicated Field Specimen Processor. This is a contract position located in Joliet, IL.
Primary Responsibilities:
This role involves collecting and shipping patient specimens accurately and efficiently. The ideal candidate will have a keen eye for detail, excellent customer service skills, and a commitment to maintaining the highest standards of patient confidentiality and safety.
Skills & Requirements:
- High School Diploma or equivalent.
- Prior customer service experience is advantageous.
- Knowledge of HIPAA and company compliance policies.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive information with discretion and professionalism.
The Field Specimen Processor will:
- Greet and identify patients in accordance with standard operating procedures (SOPs).
- Obtain billing and testing information as per SOPs.
- Collect urine and oral fluid specimens for drug testing following SOPs.
- Package and prepare specimens for shipping to the testing location in line with SOPs.
- Perform customer service duties, including phone inquiries and patient encounters.
- Collect patient payments as per SOPs.
- Adhere to all HIPAA and company compliance policies regarding patient information, orders, and billing processes.
- Comply with safety rules and regulations, including proper handling of samples, maintaining a clean and neat workstation, and appropriate use of personal protective equipment.
- Maintain workstation supplies.
- Perform any other duties as assigned by supervisor/management.
Compensation:
If you are having difficulty in applying or if you have any questions, please contact Jay Bastien at (+1) 857-254-1065 or j.bastien@proclinical.com.
Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.
Proclinical Staffing is an equal opportunity employer.
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