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Last Name*

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Job type: Permanent

Discipline: Project/Study Manager (CSM/CPM)

Location: United Kingdom

Empower patients and providers to thrive with innovative diabetes technology.

Proclinical is seeking a Clinical Services Manager to join a dynamic team in London. This role focuses on supporting clinical and commercial needs across multiple territories, with the goal of increasing referrals and ensuring patients' continued use of innovative diabetes management products. This is an exciting opportunity for a motivated individual passionate about improving patient outcomes in the diabetes space.

Responsibilities:

Promote the benefits of insulin pump therapy and provide education on product usage to healthcare providers and patients through group or individual sessions.
Collaborate with sales, customer care, and managed care teams to achieve sales objectives.
Support key accounts and maintain accurate records of interactions in Salesforce.
Assign or conduct patient training sessions based on business needs, cost considerations, and timeliness.
Deliver product demonstrations to patients and healthcare professionals.
Provide field-based feedback to management regarding customer and healthcare provider training.
Complete administrative tasks promptly and efficiently.
Perform additional duties as required.

Key Skills and Requirements:

Bachelor's degree required.
Professional credentials or certifications such as Certified Diabetes Care and Education Specialist (CDCES), Registered Dietitian (RD), or Registered Nurse (RN) are preferred.
Experience in training or managing insulin pump patients is highly desirable.
Strong presentation and interpersonal communication skills.
Self-motivated, flexible, and able to work independently with minimal supervision.
Proven ability to collaborate effectively within a commercial team.
Familiarity and credibility within the diabetes community are advantageous.
Proficiency in computer systems and tools.
Valid driver's license and willingness to travel regularly within the assigned geographic area, including occasional overnight stays.

If you are having difficulty in applying or if you have any questions, please contact Indre Stankeviciute at i.stankeviciute@proclinical.com.

Apply Now:

If you are interested in applying to this exciting opportunity, then please click 'Apply' or to speak to one of our specialists please request a call back at the top of this page.

Proclinical is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Proclinical is acting as an Employment Agency in relation to this vacancy.

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