Robotic Product Specialist

Highly Competitive
  1. Permanent
  2. Sales, Product development
  3. Germany
Saarbrücken, Saarland
Posting date: 13 Jun 2019

ProClinical is partnering with a leading medical technology company to advertise a vacancy for a Robotic Product Specialist position. The organisation offers innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that improve patient and hospital outcomes. Based in Germany, this vacancy is an exciting opportunity to work with a company that is dedicated to improving the healthcare field.

Job Responsibilities:

  • Providing clinical product support to all end users and providing on-site guidance and assistance during surgical procedures.
  • Providing training, ongoing in-services, and customer education to assigned account(s). Providing feedback on product design to improve performance and customer satisfaction.
  • Providing surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's robotic arm applications, associated equipment and instruments to insure ideal placement and precision.
  • Using proprietary software to prepare pre-operative CT scans for use in conjunction with the company's Interactive Orthopaedic System, assisting surgeons in preoperative implant planning, implant sizing, and positioning.
  • Providing complete reports and associated metrics to management, direct supervisor and company's regulatory department detailing case reviews, services performed and recommendations for product, documentation, and methodology improvements.
  • Maintaining and controlling local consigned equipment, instrument, implant, and disposables inventories, processing sales orders, and providing forecast input to District Sales Manager.
  • Supporting company road-show demonstrations and 'Showsite' visits to provide potential customers with the opportunity to see product in use and appreciation of clinical value.
  • Providing prompt and accurate complaint reports per the requirements of the quality system.
  • Solving product problems for customers in an expeditious manner.
  • Supporting the development and execution of the sales plan as well as grow the utilization of the system by increasing volume with current and potential surgeons.
  • Selling the clinical benefits of the products, and build strong, positive relationships with key surgeons and OR staff at targeted accounts.
  • Collaborating with Sales Representatives and Marketing to increase public awareness.
  • Obtaining purchase orders for products consumed during surgical procedures and maintains and tracks consigned inventories of company's products.
  • Partnering with other cross functional teams in selling the clinical benefits of the company's products, drive continuous account growth and case volume.

Skills and Requirements:

  • At least a High School diploma, though a Bachelor's Degree in business or a related technical field of study is preferred.
  • Several years' experience in a sales and/or technical environment (medical, pharmaceutical or healthcare industry).
  • Demonstrated knowledge of customer service principles and processes.
  • Demonstrated knowledge of business administrative and clerical procedures and systems (e.g., word processing, file management and record maintenance)
  • Fluent in German and English
  • Demonstrated project management skills.
  • Demonstrable multitasking, project management, and execution skills.
  • Good interpersonal skills, including communication, presentation, persuasion, and influence.
  • Good organisational skills, including efficiency, punctuality, and collaboration in a team environment.
  • Proficiency with computer skills, such as MS Office.

To Apply:

Please click on the Apply button. Please include a short note outlining why you are interested in the role and why you think you are suitable.

In case you have difficulty in applying or if you have any questions, please contact Olivia Anton at +44 203 856 9335 or upload your CV on our website -

A full job description is available on request.

ProClinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.