Product Specialist - Grenoble

Highly Competitive
  1. Permanent
  2. Project Engineering, Project Management
  3. France
Grenoble, Rhône-Alpes
Posting date: 02 Apr 2019

ProClinical is advertising a vacancy for a Product Specialist position with a leading medical technology company. The organisation offers innovative products and services in Orthopaedics, Medical & Surgical, and Neurotechnology & Spine that help improve patient and hospital outcomes. The PR&R Specialist will join this company in their office in France. This is an exciting opportunity for an experienced and motivated applicant to develop a career in a truly revolutionary field.

Job Responsibilities:

  • Providing clinical product support to all end users and providing on-site guidance and assistance during surgical procedures.
  • Providing training, ongoing in-services, and customer education to assigned account(s).
  • Providing feedback on product design to improve performance and customer satisfaction.
  • Providing surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's robotic arm applications, associated equipment, and instruments to insure ideal placement and precision.
  • Using propriety software to prepare pre-operative CT scans whilst also assisting surgeons in preoperative implant planning, implant sizing, and positioning.
  • Providing complete reports and associated metrics to management, direct supervisors, and company regulatory department detailing case reviews, services performed, and recommendations for product, documentation, and methodology improvements.
  • Maintaining and controlling local consigned equipment, instrument, implant and disposables inventories, whilst also processing sales orders and providing forecast input to District Sales Manager.
  • Supporting company road-show demonstrations and 'showsite' visits to provide potential customers with the opportunity to see product in use and appreciation of clinical value.
  • Providing prompt and accurate complaint reports per the requirements of the company's quality system.
  • Solving product problems for customers in an expeditious manner.
  • Supporting the development and execution of the sales plan, as well as growing the utilization of the system by increasing volume with current and potential surgeons.
  • Selling the clinical benefits of the products, and building strong, positive relationships with key surgeons and OR staff at targeted accounts.
  • Collaborating with Sales Representatives and Marketing to increase public awareness.
  • Obtaining purchase orders for products consumed during surgical procedures and maintaining and tracking consigned inventories of the company's products.
  • Partnering with other cross functional teams in selling the clinical benefits of the company's products, driving continuous account growth and case volume.

Skills and Requirements:

  • At least a high school diploma, though a Bachelor's degree in business or related technical field is preferred.
  • Several years of experience in a sales and/or technical environment (medical, pharmaceutical, or healthcare industry).
  • Demonstrable knowledge of customer service principles and processes.
  • Demonstrable knowledge of business administrative and clerical procedures and systems.
  • Fluency in English and French.
  • Demonstrable experience with electronic Trial Master Files (eTMFs).
  • Demonstrable multitasking, project management, and execution skills.
  • Good interpersonal skills, including communication, presentation, persuasion, and influence.
  • Good organisational skills, including efficiency, punctuality, and collaboration in a team environment.
  • Proficiency with computer skills, such as MS Office.

Please click on the Apply button. Please include a short note outlining why you are interested in the role and why you think you are suitable.

In case you have difficulty in applying or if you have any questions, please contact Sasha Brasero at +44 203 078 9556 or upload your CV on our website -

A full job description is available on request.

ProClinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.