Key Account Manager

A worldwide biotechnology company situated in Berkshire and operating in over 70 markets worldwide is looking for a Key Account Manager. The company specialises in neurological conditions and puts a great emphasis on teamwork and delivering biological products. The Key Account Manager (KAM) main responsibility is to drive the care for patients by removing the key barriers for best possible outcomes, improving patient identification, market development and territory creation in addition to account and customer strategies to achieve area sales, market share and profit targets for their territory.

The KAM is responsible for working collaboratively with all internal functions like marketing, logistics support, internal / field market access and medical colleagues to create value for patients and other relevant stakeholders within the accounts to ensure long-term growth in alignment with the company's code of conduct.

Job Responsibilities:

• Works toward achievement of operational goals and customer coordination responsibility in the respective territory set by the organization.
• Secure funding and education needed at the hospital level for the product.
• Drive patient identification and market development for the product by building and executing against account specific plans. Continuously assess sales opportunities within markets and accounts to maintain and grow the business.
• Effectively prioritize time, activities, and resources to optimize accounts with the greatest potential.
• Builds and maintains important relationships with key decision makers involved in delivery and decision making and can educate and promote on company portfolio.
• Acts as an ambassador
• Develops and executes an annual account plan that includes prioritized goals, quantitative and qualitative approach to any negotiations needed to ensure success in its sales objective, and leverages the cross functional team as needed.
• Provides analysis of business and patient access threats and opportunities at relevant stages of the patient journey within the prioritized accounts, based on customer insights, health insurers´ purchasing guidelines and practices, and competitive actions.
• Provide input on how drivers and barriers to access can be optimally addressed into actionable objectives.
• Builds and maintains relationship with HCPs by maximizing their time through pre-call planning, leveraging insights to tailor call plan, and conducts post call analysis to continually refine and enhance their approach. Can create positive relationships with stakeholders through the appropriate management of their expectations and agreed objectives
• Proactively builds effective working trust, relationships with internal and external stakeholders; can drive agreement / decisions from multiple stakeholders; can read people´s emotions and flex communication style.
• Is able adjust their approach based on different stakeholder needs, concerns, or audience member to drive alignment and meet their work goals. Remains flexible and finds solutions.
• Executes programs, in-services, and lunch n` learns for their territory. Is able to work independently to set their own travel schedule and call plan on a daily/weekly basis to ensure adequate coverage for all key accounts.
• Supports the Regional Lead and colleagues in the analysis and classification of key accounts, based on predefined criteria within the assigned territory and in the identification of potential key customers

Skills and Requirements:

• a minimum of 8 years of bio-pharma or pharma experience in the hospital/academic medical centre/biotech industry
• Bachelor/Master degree in Business or Science
• Proven to deliver rare disease market access strategies that result in reimbursement, i.e. has current rare disease experience and networks established
• Requires a command of highly scientific and technical subject matter. Knowledge of relevant health care policies, commercial processes, legal and compliance regulations
• High degree of learning agility to learn/understand product administration and neuromuscular diseases. Ability to deal with ambiguity, and handle risk and uncertainty
• Must have experience working in a commercial or medical team that was a part of a multifunctional team to address patient/caregiver needs
• Collaborates proactively with both cross-functional partners and other colleagues in the assigned territory. Leads cross functionally the team(s) in their territory
• Passionate about rare disease, strong drive and desire for success, result-orientated
• Must proactively address emerging problems by working remotely to collaborate with internal partners and colleagues
• Strong analytical as well as organisational ability
• Professional presence, self-confidence, self-driven, and a positive attitude
• Must be comfortable spending 50-60% of their time traveling
• Excellent communication skills in English and in German competent partner at all levels

To Apply:

Please click on the Apply button. Please include a short note outlining why you are interested in the role and why you think you are suitable.
In case you have difficulty in applying or if you have any questions, please call Todd Wigmore on +44 203 7520 312 or upload your CV on our website - www.Proclinical.com.
A full job description is available on request.
Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.