Key Account Manager, Diagnostics

Proclinical is recruiting for an exciting opportunity with high visibility for Account Manager to manage our client's North West territory, UK.

Job Responsibilities:

• Schedules appointments and makes pre-planned sales presentations to customers utilising core marketing selling tools and product knowledge.
• Actively seeks and sells to potential new customers.
• Demonstrate the platforms and products confidently to potential and existing customers.
• Promotes and coordinates professional education activities where appropriate to enhance the knowledge of health care professionals. This may include travel abroad.
• Makes regular visits to customer locations to ensure quality of our products and equipment is actively monitored, to gather information on orders and market conditions.
• Performs contract renewals/ extensions and tender management activities in conjunction with the commercial team.
• Develops customer and product focused presentation packages aligned to our core marketing campaign.
• Prepares sales reports and documents as detailed by the Sales manager.
• Follows up with customers to resolve any supply and quality issues and ensure satisfaction.
• Provides input to sales forecasting for business planning.
• Relays relevant market information to the marketing and management teams.
• Identifies potential impacts to business by a thorough understanding of the NHS landscape and emerging networks.
• Identifies competitor activities and actively manages the sales process to enhance our positioning.
• Remains up to date on competitor activities, feeding into the sales, support and commercial team at regular intervals.
• Actively utilises the competency framework to self-drive high performance.
• Maintains and updates CRM (Salesforce) regularly in line with the needs of the business.

Skills and Requirements:

• Understanding of NHS Pathology.
• Full current UK driving license.
• Ability to travel extensively in the UK with overnight stays and occasional European and Worldwide travel.
• Ability to drive results and associated tasks within territory, aligned with the key business objectives.
• Shows customer focus, anticipating and meeting customer needs, proving prompt follow-up when and where required.
• Instils trust from customer base and internal stakeholders.
• Maintains integrity and professional code of conduct.
• Ability to demonstrate situational adaptability and flexibility to the changing needs of the business and customer requirements.
• Able to demonstrate and delivery continual good judgment in routine, day-to-day decision making and differentiate between both urgent and non-urgent situations.
• Uses good judgement about whether to act independently or to escalate an issue.
• Collaborates. Sharing of information with others promoting best-practice and peer-to-peer knowledge transfer to accomplish individual, group and business objectives.
• Welcomes and acknowledges ideas and input from colleagues.
• Evidence of Commercial and Business acumen.
• Evidence of negotiation skills.
• Evidence of previous success in sales role.
• Basic understanding of Pathology based Clinical Biochemistry, Transfusion Medicine.
• Proficient use of Microsoft Office.
• Ability to delivery presentations via PowerPoint and other software media.
• Understanding of IT network topology and Pathology LIMS.
• Understanding of regulatory requirements pertinent to the relevant pathology discipline e.g. UKAS, MHRA, ISO 15189, BSCH etc.
• Degree Level is preferred from a relevant scientific discipline.
• Desirable: GCSE or equivalent in Maths, English, Science
• Desirable: Previous experience in NHS Pathology laboratory.
• Desirable: Previous experience in Medical diagnostic/device sales.

To Apply:

Please click on the Apply button. Please include a short note outlining why you are interested in the role and why you think you are suitable.
In case you have difficulty in applying or if you have any questions, please call Kellie-Marie Saul on +44 203 823 4366 or upload your CV on our website - www.Proclinical.com.
A full job description is available on request.
Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

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