Junior Operations Associate

Proclinical, an international life sciences and pharmaceutical staffing firm, is seeking a Junior Operations Associate to join our growing team in Philadelphia, PA.

Job Responsibilties (include but not limited to):

Systems Admin

• Cube 19 - add new hires, enter and adjust KPIs as needed, set teams and tags and update quarterly, password resets.
• Bull Horn - add new hires, manage permission levels, set departments, set signature in BH for mass mails, troubleshoot errors, and escalate to BH support.
• Keybridge - complete new hire set up forms (phone number, extension), work with KB to get set up. US liaison for KB, coordinate with Sunrise to purchase new IT equipment as needed.
• Cloudcall - line additions, setting up users and linking app to BH, adding app to their mobile phones, monitor plan changes, billing, training, troubleshooting. Sending daily call times report to US team.
• T-Mobile - line additions, cancellations, billing.
• Daxtra - update new employees BH ID for ownership, have access to Daxtra inbox to check queried CVs.
• WeWork - member additions/terminations, new employee key cards, set up printer access on computers, billing, contract changes, service requests, coordination of meeting rooms, monitor lease terms.
• Job Boards - serve as key point of contact, monitor usage, seat/license maintenance (CareerBuilder, Monster, etc).
• Troubleshooting- hardware and software repair.

Office Admin

• Supply Orders - processing all supply orders for Philadelphia office, send invoices to accounting.
• Manage the "Employee of the Month" voting and award process by distributing Survey monkey, collecting results, and sending to HR (other awards and contests as appropriate).
• Order business cards for new hires, promotions, and transfers.
• Send out Employee birthday acknowledgment emails.
• Receive mail and packages from front desk daily, ensure that outgoing mail and packages are sent in a timely manner, monitor tracking and providing updates when necessary.
• Assist HR with ad hoc projects (contractor onboarding, maintain I9 binder, etc.)

Skills and Requirements:

• Tech savvy
• Strong verbal and written communication skills
• Positive team-player mentality

To Apply:

Please click on the Apply button. Please include a short note outlining why you are interested in the role and why you think you are suitable.
In case you have difficulty in applying or if you have any questions, please call Amanda Boye on +1 267-943-3657 or upload your CV on our website - www.Proclinical.com.
A full job description is available on request.
Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

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