CRM Specialist

This is a brilliant opportunity to join a multinational biopharmaceutical company as a CRM Specialist at their base in Switzerland. This is an organisation that seek to deliver truly innovative drugs and specialise in cancer treatments and other severe, immune, inflammatory conditions. Our client has commenced a Europe wide project to replace their current CRM system. Switzerland will be one of the first affiliates to implement this change spanning across Commercial, Medical and Market access. The role will primarily be focused on supporting the European system roll out with additional requirement to carry out analytics and support on other company systems when required. Initial 1-year placement with potential to be extended for the right candidate. The successful candidate will be responsible for ensuring that the business is maximising all the benefits that the new system can provide as well as looking for opportunities to improve the process around it.

Skills and Requirements:

• Experience of working with life science specific systems CRM 2 years + experience - Essential
• In house Pharmaceutical company experience within a CRM/Systems/Analytics role- Essential
• Project management experience of a rollout of a CRM system or the ability to show appropriate transferable skills- Essential
• Proven experience of supporting, training and managing change of a system rollout - Essential
• Experience of requirement gathering and system testing - Essential
• Experience of working with field-based teams - Preferred
• Experience of working with project teams - Preferred
• Can demonstrate confident in stakeholder management - Preferred
• Can demonstrate and be competent in actively promoting new platform features and drive adoption - Preferred
• Can be proactive and drive business case development for new features and improvements to work practices - Preferred
• Business analyst experience - essential
• Sales & activity reporting experience - essential
• Familiarity of Tableau data visualisation tool - Preferred
• Support with automation of reports - Preferred
• Offer reporting solutions - Preferred

To Apply:

Please click on the Apply button. Please include a short note outlining why you are interested in the role and why you think you are suitable.
In case you have difficulty in applying or if you have any questions, please call Kelechi Dyke on +44 203 854 0200 or upload your CV on our website - www.Proclinical.com.
A full job description is available on request.
Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

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