Associate Supply Chain

A leading biotechnology company is seeking an Supply Chain Associate to join their team in Breda, Netherlands on a contract basis.

Job Responsibilities:

• Contributes to the completion of milestones associated with commercial order management and specific projects or activities within the department or team related to commercial supply chain
• Ensures optimal internal and external customer satisfaction in line with company's policies and procedures
• Process commercial orders according to customer instruction and applicable conditions
• Provides excellent customer and product service; ensures customers are satisfied Shipment management
• Track & trace shipments: monitoring shipments and pro-actively respond to and/or escalate potential issues. Call handling
• Ensure precise and promptly response to customer queries within the agreed service levels and applicable conditions.
• Develop and maintain good relationships with internal/external customers (affiliate, physician, pharmacist, wholesaler, hospital, distributor etc and other ABR departments)
• Ensure knowledge of GMP/GDP and job related training is up to date, including various applicable controlled documents
• Provide other ad-hoc country specific support during business hours
• Provide ad-hoc limited backup to other functions in the Regional Supply Chain team
• Executes other functions as assigned.
• Non routine tasks are usually resolved with the involvement of a supervisor

Education, Skills and Experience:

• Knowledge of basic principles, methods, and practices of professional field
• Typically obtained through formal study
• Minimum 1 to 2 years of related experience in customer service or similar
• Fluency in multiple languages
• General knowledge of procedures and activities within own work area
• General understanding of industry practices and standards
• Tracks, maintains and produces regular and ad hoc reports
• Established knowledge and experience of a wide range of administrative tasks

To Apply:

Please click on the Apply button. Please include a short note outlining why you are interested in the role and why you think you are suitable.
In case you have difficulty in applying or if you have any questions, please call Caleb Mensah on +44 203 854 1080 or upload your CV on our website - www.Proclinical.com.
A full job description is available on request.
Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.