Assistant Manager

Highly Competitive Salary
  1. Permanent
  2. General Management
  3. United States
Knoxville, Tennessee
Posting date: 15 Apr 2019

ProClinical, in support of our client, are seeking an individual to fill the role of Assistant Manager, based in Knoxville, TN. The successful individual will assist the Center Director in the daily operational functions of a plasma donation center.


  • Ensure the total operation follows facility SOPs, State and Federal (FDA) Rules and Regulations, OSHA requirements and CLIA requirements.
  • Ensure that professional customer service skills, courtesy and respect are utilized by center staff.
  • Assist in audits, inspections and training at other donor center facilities as needed.
  • Ensure areas are well-stocked to handle current and next day's production.
  • Maintain daily and monthly production statistics.
  • Complete shipments and reviews all test results and shipping records.
  • Maintain continual attention to weekly supply needs and completes monthly inventories.
  • Oversee the performance of all equipment maintenance and ensure equipment is well maintained, in good working order and is calibrated as required.
  • Hire, train and coordinate donor center staff members.
  • Schedule and facilitates employee cross-training activities to prepare the team for volume increases, staff depletions, vacations and absenteeism.
  • Hire, motivate and evaluate center personnel based on established guidelines.
  • Provide leadership for employee relations through effective communication, coaching, training and development.

Skills And Qualifications

  • BA in an applicable field of study and 3-5 years of relevant professional experience.
  • Certification as a Senior Medical Screener, Phlebotomist and Senior Processing Technician required or ability to obtain certification within six months of acquiring position.
  • Proficiency with Microsoft Office suite.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis.

To Apply:

Please click on the Apply button. Please include a short note outlining why you are interested in the role and why you think you are suitable.

In case you have difficulty in applying or if you have any questions, please call Ysabel Capitan at (+1) 347 293 1123 or upload your resume on our website -

A full job description is available on request.

ProClinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.